Greek sculptors, Renaissance painters, Victorian bridge builders and 21st Century tech-creators have all broken established boundaries and integrated disparate fields in order to create “the new”. Modern management practices are barely 50-years old and are still evolving in a rapidly … Continue reading
(Or fresh thinking around stale design perspectives). Want to consider some new approaches to your customer experience design process? Here are the six that we think merit the most consideration. 1: Use Touchpoint Terrain Maps instead of Customer Journey Maps … Continue reading
In Reykjavik’s old harbour is the seafood restaurant Saegreifinn – Icelandic for The Sea Baron.
One of the many types of seafood they offer there is Minke Whale. They serve this in the form of a kebab – with the wonderful name of Moby-Dick-on-a-Stick.Continue reading
LinkedIn labs have released LinkedIn Maps where you can see a visualisation of your LinkedIn connections. It’s a very powerful tool to help you see groups, clusters and nodes within all your connections. I’d highly recommend giving it a go. But … Continue reading
An interesting piece from Bruce Nussbaum recently on the end of Design Thinking. Nussbaum, who was one of the major proponents of Design Thinking when it kicked-off around 2000 is moving on to a new conceptual framework he calls Creative Intelligence. … Continue reading